This blog series addressed 4 behaviors (Annoying, Disruptive, Aggressive, and Dangerous) that can be challenging for HR professionals and leaders to manage. The series provided a number of practical suggestions for intervening in a safe and productive manner to prevent escalation.
So, taken together, what does it all mean?
Policy, training, and vetted procedures are critical factors in addressing and reducing these behaviors. In short, prepare, prepare, prepare.
As we have learned, each of the behaviors discussed in this 4 part series requires a response that is consistent with what we are observing from the employee, and that is also in accordance with organizational policies and procedures.
It is also vitally important to identify who within your organization will lead the charge when such behaviors are reported or observed. For instance, annoying and disruptive behaviors might start with intervention at