Workplace Guardians Blog

We are back with the third post in our blog series: De-Escalation, Active Listening, Personal Safety and Working Safely in High Risk Environments and with High Risk Populations: A Conversation with Wayne Spees, WGI Executive Consultant. In this final portion of the interview, we talk with Wayne about working with so-called “high risk” populations and the special safety concerns that this may entail.

Blog #3 of 3: Working with High Risk Populations

1. In your experience, what are “high risk populations?”

High risk populations are any group of people or location where acts of violence are not uncommon. If I told you there was a fist fight in a bar for example, you may not find that surprising. The same fist fight occurring in a Sunday church service though would be highly unusual. You could then say a bar is a higher risk environment and its patrons were a higher risk population for violence. Of course, there are many other contributing factors as to

A Conversation with Wayne Spees, WGI Executive Consultant

At WGI, we have noticed a spike in the number of requests for training for active listening skills, de-escalation techniques, active shooter response and specialized safety skills training for those working with “high risk” populations. It’s apparent that many employers are recognizing the importance of providing training for their employees who work with angry, aggressive and difficult individuals that they may encounter within the scope of their jobs, with an eye on safety and potentially decreasing the likelihood of an emotionally charged interaction escalating to violence.