Working Safely with High Risk Populations

By Suzanne Hoffman, Ph.D. on Jun 11, 2019 8:49:07 AM

A Conversation with Wayne Spees, WGI Executive Consultant

At WGI, we have noticed a spike in the number of requests for training for active listening skills, de-escalation techniques, active shooter response and specialized safety skills training for those working with “high risk” populations. It’s apparent that many employers are recognizing the importance of providing training for their employees who work with angry, aggressive and difficult individuals that they may encounter within the scope of their jobs, with an eye on safety and potentially decreasing the likelihood of an emotionally charged interaction escalating to violence. 

Topics: De-escalation
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